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2020 Premiers Range Shipping Information & Charges

Orders containing 2020 Premiers range items:

Please expect that your Premiers merchandise order will take between 4-6 weeks for delivery (excludes memorabilia).

This time frame for delivery is based on the timelines in place from suppliers on the production of the Premiers products. We will endeavour to send orders out as soon as we receive the items into our warehouse, therefore if you order multiple items they may be sent in multiple shipments.

Customer Service: 

Please be mindful that you have the correct products, sizes, and personal details as you check out. We will try our best to facilitate any order issues (wrong size selected) but we cannot guarantee an exchange will be completed before your order is dispatched. Our customer service team can be contacted via tigerland@richmondfc.com.au, our online chat function or 9426 4419

Please note ZIPPAY and AFTERPAY have a minimum spend of $100.00 per order.

 

SHIPPING CHARGES

Standard Shipping - $12.95

Due to production timeline, please expect that your Premiers merchandise order will take 4-6 weeks for delivery (excludes memorabilia). We will endeavour to get your items shipped to you as they arrive at our warehouse, therefore if you order multiple items they may be sent in multiple shipments.

FREE Shipping over $175.00

All orders over $175 receive FREE standard shipping (excludes memorabilia)

Express Post Shipping - $14.95

Express Post shipping is not available from the Tigerland Superstore at this time.

2020 Premiership Memorabilia – VIP Delivery charges

Memorabilia items will be shipped separately to other items orders and delivery will be made via courier. We expect 2020 Premiership memorabilia to be dispatched in early December.

Set delivery fees within Australia apply for memorabilia pieces ranging from $39 - $99 depending on the size of the piece ordered. This will be automatically charged within the total purchase price.

Please provide a street address for delivery when purchasing a memorabilia piece, as we strictly cannot deliver to a PO BOX.

International delivery of memorabilia to addresses outside of Australia will incur additional delivery charges. Prior to dispatch we will contact you with the additional delivery charge specific to your region so payment can be made.

Standard International - New Zealand:

Orders for New Zealand will be charged at $15.00 (excluding memorabilia) and will be delivered in 21-28 business days. Please note this option is excluded from any postage promotion.

Standard International - Other Countries:

Orders to other countries will be charged at $25.00 (excluding memorabilia). Please allow 21-28 business days for delivery. Please note this option is excluded from any postage promotion. For more information on international postage partners through Aus Post, please click here.

Australia Post

Please note that due to the current public health crisis and restrictions the Australia Post service are experiencing delays and may not deliver within their usual timeframes. For delay updates from Australia Post please see - https://auspost.com.au/about-us/news-media/important-updates/coronavirus*

 

*Please note this is not a guarantee, we will endeavour to adhere to these turnarounds but we are reliant on Australia post and their services. Thank you for your understanding and if there are any issues please contact the Tigerland Superstore.