About Us
Our website is managed by Fanatics Australia Pty Ltd, a wholly owned subsidiary of Fanatics (International) Ltd.
As a global leader in licensed sports merchandise, Fanatics is building the leading global digital sports platform and changing the way fans purchase their favourite team apparel, jerseys, headwear, collectibles and hardgoods through an innovative, tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy.
Fanatics provides online, retail, and end-to-end event solutions for its partner roster, which includes more than 900 of the world’s largest sports teams, leagues, and institutions, including globally recognised English Premier League (EPL), La Liga, Bundesliga and Ligue 1 clubs, international football associations, along with representation across all major US Sports Leagues, Rugby, Formula 1 and Olympic sport.
Fanatics Australia operates locally from the sporting stronghold of Melbourne. Additionally, Fanatics International has more than 60 offices and distribution centres across the world, delivers to over 180 countries, runs stores in over 12 languages and supports multi-lingual call centres incorporating 8 languages.
As a leading global digital sports platform, Fanatics is committed to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. As a market leader with more than 10,000 employees and hundreds of partners, suppliers, and vendors across the globe, we also take responsibility for driving toward more ethical and sustainable practices.
This site is operated under licence by Fanatics.
Contacting Us by Email
We are happy to answer queries on products, orders, and anything else about the online store.
Please use this link to start an email conversation: Email Form
We endeavour to respond to all emails within 24 hours.
Contacting Us by Phone
If you would like to speak to one of our friendly advisors, please contact us using one of the following numbers depending on your location:
- Within Australia: 1 800 314 623
- From anywhere else in the world: +1 904 913 8764
Our opening times are 6am to 5pm Sunday – Saturday AEDT. Outside of these hours, please send us an email and we'll get back to you swiftly.
Visit Us In-Store
The Roar Store
Swinburne Centre,
Punt Road,
Richmond VIC 3121
Shop Hours: Tuesday – Friday - 10 am -4 pm*
*Subject to change AFLW Matchday